Will not let me register my phone

13 replies [Last post]
foxskir
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Last seen: 37 weeks 4 days ago
Joined: 03/09/2009

I cannot register my Droid X phone with the registration code provided. Keeps popping up "invalid code". Any ideas?

autobot
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Last seen: 1 year 29 weeks ago
Joined: 02/11/2010

Try the code lowercase including the dashes, if this does not work visit the following link and select the option "I forgot, lost, or need my Registration Code" and enter the email address you used during your original Tether purchase. You will then be emailed you Tether registration code.
http://tether.com/support

Make certain it matches what your entering.

cahls
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Last seen: 2 years 47 weeks ago
Joined: 01/30/2011

I downloaded and paid for Tether Premium from the Google market but it is only the trial version. How do I get my registration code? Your help system does not show it is registered to my email since it was a Google purchase. I have the Goodle order number, etc. I have emailed Tether and looked for contact info online. The help page will not accept any verification codes... so this is my only way to contact you?

mhankinson
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Last seen: 5 weeks 4 days ago
Joined: 03/16/2009

Could you email help@tether.com with all your order information and I will help you find the registration code.

cahls
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Last seen: 2 years 47 weeks ago
Joined: 01/30/2011

I did already and did not get any reply. I will email again...

mhankinson
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Last seen: 5 weeks 4 days ago
Joined: 03/16/2009

The registration code has been email to you.

foxskir
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Last seen: 37 weeks 4 days ago
Joined: 03/09/2009

I have tried using lowercase with dashes, lower case without dashes, uppercase with and without dashes. I tried uninstalling tether from my droid x and reinstalling. Still cannot register with the code I am given. I noticed my account has a pin # for my old blackberry and shows I have purchased twice. Do I need and ID for the droid x?

mhankinson
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Last seen: 5 weeks 4 days ago
Joined: 03/16/2009

Could you email the registration code you are entering to help@tether.com and I will help you further.

belek913
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Last seen: 3 years 29 weeks ago
Joined: 03/19/2010

I had a blackberry now I have the Droid pro. I tried the registration code that I had for my blackberry on my droid and it is not working. Do I need to purchase a new registration code because i purchased a different type of phone?

mhankinson
Offline
Last seen: 5 weeks 4 days ago
Joined: 03/16/2009

Sorry the BlackBerry license is not transferable to the Android.

Tether is a one time fee of 29.99. BlackBerry licensed users are provided with a 5$ discount code.

You can purchase Tether by going to the following webpage:

http://tether.com/select?destination=order

Please find the discount code below:
Android5off

Let me know if you have any further questions.

glag
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Last seen: 1 year 37 weeks ago
Joined: 01/12/2010

any luck yet? I get the same error and suppport has been non responsive.

tanyaehret
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Last seen: 3 years 22 weeks ago
Joined: 03/10/2011

I have tried the ideas mentioned above and to register on my phone and I keep getting Failed to send information retry? message.

css4000
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Last seen: 2 years 13 weeks ago
Joined: 08/11/2010

I get the same message.. "Failed to send information" RETRY... It works otherwise just fine... I just cannot submit my registration code.. I know I'm connected but it wont take it... ??? I used the dashes and upper case just as it was given to me...Any help out there? Thanks

jwells
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Last seen: 2 years 24 weeks ago
Joined: 05/25/2011

Hello,

Could I have you try inputting your license without the dashes and in lower case?

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