Trial email

7 replies [Last post]
paulyman
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Last seen: 1 year 38 weeks ago
Joined: 09/07/2009

I registered with a credit card yesterday evening, but I still haven't received the download email yet. Any ideas?

paulyman
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Last seen: 1 year 38 weeks ago
Joined: 09/07/2009

whats the scoop? I still haven't heard from anyon, either on the forum or by email

paulyman
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Last seen: 1 year 38 weeks ago
Joined: 09/07/2009

OK, admin folks, please respond to me. I've posted on the forum and I've sent a support request for three days now and I'm still not getting a response.

phankinson
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Last seen: 5 hours 26 min ago
Joined: 02/19/2009

We've been trying to send you an email, but your email service provider is blocking it.

Although, today we were finally approved to be Sender Certified. This usually helps a problem like the one we experienced with your service provider, so we'd ask for you to try registering for the trial again.

I'll remove you from our database right now so you don't get charged.

You can re-register at:
http://www.tetherberry.com/free-trial2

--
Patrick Hankinson
Community Manager

paulyman
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Last seen: 1 year 38 weeks ago
Joined: 09/07/2009

OK, thank you so much for replying, I was beginning to get worried. I'll re register and keep you updated.

thanks again for the reply
Paul

paulyman
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Last seen: 1 year 38 weeks ago
Joined: 09/07/2009

I'm able to connect, but unable to load a page. At first the packets being sent/received were very slow and then they finally sped up, but page still did not load. Could this be due to a weak signal 1-2 bars on EDGE? I do not intend to use the connection here at home, but rather at work or on the road, where I will have full 3G reception. Maybe I should try the connection again at work. Suggestions

phankinson
Offline
Last seen: 5 hours 26 min ago
Joined: 02/19/2009

It sounds like you're not getting good enough cell reception. Try it elsewhere and see if it works any better for you.

--
Patrick Hankinson
Community Manager

paulyman
Offline
Last seen: 1 year 38 weeks ago
Joined: 09/07/2009

Tried connection at work this morning with full 3G signal, and now it will not connect.

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