Tether Relaunches iPhone Version

Tether.com is pleased to announce that its award-winning app – which allows simple and affordable internet connection through smartphones -- is available for iPhones, again.

The developers behind Tether.com first released its product for BlackBerry in 2009 so users would no longer experience the frustration of being unable to find a WiFi hotspot when most needed. After a little more than two years, Tether.com now provides 500,000 BlackBerry and Android users with a dependable Internet connection for their laptops and desktops, using their existing smartphone data plans.

"It was clear from our initial application iTether, there was enormous demand within the iPhone ecosystem," says Tim Burke, CEO of Tether. "It was unfortunate that Apple decided to remove our application, only 20 hours after we launched. However, this caused us to innovate. Our underlying patent-pending technology behind Tether for iPhone is unlike anything on the market."

Tether's new version for the iPhone is purely based on HTML5 and creates a completely wireless connection over AdHoc. This circumvents the need of buying the application directly from Apple's App Store and allows any iPhone or iPad with a data connection to allow tethering.

Frequent travelers in particular love Tether because it works all over the world, no matter what network or carrier is available at the time. There’s no need to worry about reconfiguring the Internet connection from network to network.

Can't connect error

This simply doesn't work. All I get is the unable to connect error message. I created a ticket but is was not answered. I will be disputing the credit card charge that is for sure.

Can't connect error?

Not answering requests for help is and has been common with this company. I have used it on my BlackBerry for 3 1/2 years and when I have had problems they have always been very slow to respond and when they do the assistance offered is weak. My personal experience has been that at some point they finally get to real help but until that time it seems like they are just stalling for time.

Daryl Schneider

I have just replied your

I have just replied your ticket please refer same.

Hello Glen, Your charges have

Hello Glen,

Your charges have been refunded on March 05, 2013 12:55 am.
Please allow upto 72 hours for refund to reflect in to your bank account.

Issues and no Response

Its pretty much certain im having same issues with many people here getting the application to work on Iphone 4s. "Cannot Connect to Computer"

So I would for this company to issue a full refund of my money and i sincerely hope for problem with that.

I didint have this issue with BB, so i suppose its with Iphones.

Please open new ticket at

Please open new ticket at help.tether.com
Thanks!

Stil Waiting Response

Stil waiting for response. I have opened a new ticket as requested, yet no response..

I have ensured that all

I have ensured that all tickets are replied. Please let me know if you have not received the response.

Dispute

In the meantime, I will be disputing this credit card transactions..

Your charges have been

Your charges have been refunded.
Please allow upto 72 hours for refund to reflect in to your bank account.

Please issue refund

i have tried every communication with this company, all to no avail.. I no longer wish to have this subscription. please issue a refund to me immediately.

It simply does not work on Iphones..

Tethering ipod touch to IPhone

Obviously you can tether your laptop to an iphone but I'd like the ability to tether an ipad or ipod touch to my phone. Is this possible?

Tether currently does not

Tether currently does not support Ipad.
We are looking into the possibility of adding this functionality to Tether in the future.

You can join our mailing list to be notified about this and all other Tether related news by visiting http://tether.com/wifi and entering your email address at the bottom of the page. You can unsubscribe to the mailing list at any time and we do not give your personal information out to anyone.

There is one indirect way to tether your iPad. You can use internet on your iPad through your windows pc by creating Hptspot on windows pc.
You can use your pc as Hotspot using third party application connectify.me
We are introducing Hotspot feature in our version 2.3.0.1 for the iPhone version for windows 7 & it is under testing.

Usage

I have looked all over and I can't find an answer but here it goes:

Can I close the safari screen on my phone, when using tether. Like can I answer text message or will I lose connection everytime?

One limitation that we have

One limitation that we have running purely off HTML5, is the iPhone needs to be running all the time. If your phone auto-locks, this will need to be turned off for our product to function properly.

To disable it, please go to Settings > General on your iPhone and set Auto-Lock to NEVER. This should solve disconnect problem.

Ticket answered

mehul after I got your response a few minutes after I posted here I checked my ticket status

Three minutes after you answered me here one of the three tickets I posted was answered.

One of my questions was if I could use either iphone since was has unlimited data and one does not (the ones phone number I accidentally registered when I signed up)

I was afraid ha was an old policy from when tether was sold through the App Store, but it turns out I am not supposed to be limited to just one iphone.

However I have never been able to get tether to work on my second iphone

I get the same cannot connect to the local machine error on my second iphone that I almost always get on my first phone

So the problem remains- that I can't hardl ever get it to connect to the local machine.

But when it works it is the most revolutionary thing I've seen with the Internet in years

Can you please provide the

Can you please provide the details in the ticket so I can escalate it? Thanks for patience.

3-4 hours to respond to a ticket?

I have submitted three tickets in as many days and have received responses on none.

Tether isn't a scam; when it works, I can't tell the difference in speed between it and my dal connection.

I watched hour long YouTube videos with no buffering, etc

The problem is It doesn't connect to local machine 90% of the time and gives an error message instead.

That and they don't respond to tickets (at least mine)

I apologize for the

I apologize for the inconvenience. I have ensured that no ticket is pending. Can you provide ticket number if you still have not received the response? Thanks for the patience.

Nexus 10

Will I be able to tether my Iphone 5 to the New Google Nexus 10

Thanks

Tether currently does not

Tether currently does not support Google Nexus.
We are looking into the possibility of adding this functionality to Tether in the future.

You can join our mailing list to be notified about this and all other Tether related news by visiting http://tether.com/wifi and entering your email address at the bottom of the page. You can unsubscribe to the mailing list at any time and we do not give your personal information out to anyone.

There is one indirect way to tether your Google Nexus. You can use internet on your Google Nexus through your windows pc by creating Hptspot on windows pc.
You can use your pc as Hotspot using third party application connectify.me
We are introducing Hotspot feature in our version 2.3.0.1 for the iPhone version for windows 7 & it is under testing.

doesn't work after spending $30

worked for a day, but now will not connect with my computer from Iphone.
no a happy camper at the moment

Please refer this complete

Please refer this complete response for download link, installation instructions & common issues.
Please ensure that you have the recent version.

1:On your iPhone go to the Settings icon.
Scroll down and click on Safari.
Make sure "Accept Cookies" is not set as Never.
Javascript is ON.
Private Browsing is OFF.
2:Could you install the following version of Tether Web on your PC/MAC: Please Un-install the existing installation.

PC: http://downloads.tether.com/TetherWeb-2.2.0.1.exe
MAC:http://downloads.tether.com/TetherWeb-2.1.0.3.dmg

Please refer step by step guide at
http://tether.com/iphone/windows
http://tether.com/iphone/mac
Please also follow the manual provided below:
http://tether.com/downloads/TetherWeb-OSX.pdf
http://tether.com/downloads/TetherWeb-WindowsVista7.pdf
http://tether.com/downloads/TetherWeb-WindowsXP.pdf

Common issue you might have(firewall is most common one):
1:Make sure WiFI is On on your laptop
2:Firewall is on "always allow" mode, if you are using third party.make sure allows following file
tether.exe
TBservice.exe
TCP 6354 Inbound
UDP 67 Inbound
3:and for Windows XP please follow the first three steps of the following:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs...

If you have Onavo Extend installed on your iPhone please uninstall it as it may prevent tether from working.

Let me know if this helps.

Tether to Google Chrome

Can you tether from an Iphone to Google Chrome

I could never get it to work on my Lenovo with win xp

Tether currently does not

Tether currently does not support Chrome OS.
We are looking into the possibility of adding this functionality to Tether in the future.

You can join our mailing list to be notified about this and all other Tether related news by visiting http://tether.com/wifi and entering your email address at the bottom of the page. You can unsubscribe to the mailing list at any time and we do not give your personal information out to anyone.

Cannot See Tether Network on my iPhone

I am trying to install the app on my iphone but when I open the setting's wi-fi networks, I don't see tether. My carrier is Sprint (unlimited plan) and I downloaded the tether app on my MacBook and paid the fee. Can you help me? I'm sure it's a simple fix... but I can't seem to get support.

Joy

Please refer this complete

Please refer this complete response for download link, installation instructions & common issues.
Please ensure that you have the recent version.

1:On your iPhone go to the Settings icon.
Scroll down and click on Safari.
Make sure "Accept Cookies" is not set as Never.
Javascript is ON.
Private Browsing is OFF.
2:Could you install the following version of Tether Web on your PC/MAC: Please Un-install the existing installation.

PC: http://downloads.tether.com/TetherWeb-2.2.0.1.exe
MAC:http://downloads.tether.com/TetherWeb-2.1.0.3.dmg

Please refer step by step guide at
http://tether.com/iphone/windows
http://tether.com/iphone/mac
Please also follow the manual provided below:
http://tether.com/downloads/TetherWeb-OSX.pdf
http://tether.com/downloads/TetherWeb-WindowsVista7.pdf
http://tether.com/downloads/TetherWeb-WindowsXP.pdf

Common issue you might have(firewall is most common one):
1:Make sure WiFI is On on your laptop
2:Firewall is on "always allow" mode, if you are using third party.make sure allows following file
tether.exe
TBservice.exe
TCP 6354 Inbound
UDP 67 Inbound
3:and for Windows XP please follow the first three steps of the following:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs...

If you have Onavo Extend installed on your iPhone please uninstall it as it may prevent tether from working.

Let me know if this helps.
Thanks

Unable to connect to local machine

I'm getting an error that tether is unable to connect to local machine. It connects to tether proxy, but doesn't establish a connection to my computer. What can I do? It was working fine a few days ago.

Please reboot both phone &

Please reboot both phone & PC,it should solve the issue. If not, please open new ticket at http://help.tether.com/tickets/new

Very slow speeds - iphone 5

When I connect to my Windows 7 laptop the speed of the connection maxes out at about .28 Mbps download. When using 4G (HSPA+) connection on the phone itself I get 5 Mbps download.

I have AT&T service.

What causes such a huge difference in connection speeds on the laptop vs the phone? Can it be fixed? It makes using the connection much less valuable.

Please open new ticket at

Please open new ticket at http://help.tether.com/tickets/new
I will escalate the ticket.

Hello, There are a number of

Hello,
There are a number of reasons why Tether maybe running slow. The common reasons are you have a lot of background processes running on your phone which are consuming a lot of data or you have a lot of programs running on your computer trying to consume all of your bandwidth. Make sure you have bandwidth consuming applications turned off.

Another reason Tether could be running slow is because you applications running on the PC/MAC that is using the bandwidth. To verify this please to turn on Tether and see if the packets increase when not browsing the internet. If the packets increase inform the customer to turn off 3rd party applications that would be using the internet. Also, closing all other application on phone that may be using the bandwidth also helps.

wifi connection

running windows 7 on asus laptop followed all instructions above cannot get it to woirk - it says I;m connected but the wifi is not green. I am connecting to my Iphone 4 running ios6. I'm in North Jersey we are having a power outage due to the hurricane that just hit and it would be great to have wifi anywhere considering we have had no power for a week and it could be another week before it's turned on. Please help. Tells me Windows Wirless Zero Configuration is not running on computer and iphone says unable to connect to local machine.

It is awfull customer service

I believe it is scam company. I asked registration codes on their web support page and I didn't receive any codes and any answer.

We are reputed company & our

We are reputed company & our average response time to ticket is 3-4 hours. Reg code being secret code can be provided through helpdesk ticket only.
If you have not received it yet please write at
http://help.tether.com/tickets/new

Please refer this complete

Please refer this complete response for download link, installation instruction & common issues.
Please ensure that you have the recent version.

1:On your iPhone go to the Settings icon.
Scroll down and click on Safari.
Make sure "Accept Cookies" is not set as Never.
Javascript is ON.
Private Browsing is OFF.
2:Could you install the following version of Tether Web on your PC: Please Un-install the existing installation.

http://downloads.tether.com/TetherWeb-2.2.0.1.exe

Please make sure you are logged in as administrator. For windows vista & 7 Please Right click the above setup file & chose "Run as administrator"

Please refer step by step guide at
http://tether.com/iphone/windows

Please follow the manual provided below:
http://tether.com/downloads/TetherWeb-WindowsVista7.pdf
http://tether.com/downloads/TetherWeb-WindowsXP.pdf

Common issue you might have(firewall is most common one):
1:Make sure WiFI is On on your laptop
2:Firewall is on "always allow" mode, if you are using third party.make sure allows following file
tether.exe
TBservice.exe
TCP 6354 Inbound
UDP 67 Inbound
Or
Turn off your firewall"
Please go to system preferences->select security and privacy->select firewall tab and turn it off"
3:and for Windows XP please follow the first three steps of the following:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs...

If you have Onavo Extend installed on your iPhone please uninstall it as it may prevent tether from working.

Still waiting for refund

I purchased Tether from the App store. it never worked and has been since pulled. I have made several requests for a $14.99 refund. I am still waiting. This is unacceptable.

The App Store purchases are

The App Store purchases are non-refundable by us. You'll have to contact Apple about getting a refund for your iTether purchase.

iTether is an app created by Tether.com that was temporarily approved into Apple's App Store. Unfortunately, Apple removed iTether from App Store as they said it was a "burden to carriers". Anyone who purchased it during the time it was available can continue to use iTether on their iPhone and computer.

Because of Apple's decision we can no longer make updates to the iPhone iTether application, therefore we are unable to support this aspect of our solution. We still support the computer component.

If you need to download the iTether computer component follow these links:

Windows: http://tether.com/i/Tether-iPhone.exe
Mac: http://tether.com/i/Tether-iPhone.dmg

The App Store purchases are

The App Store purchases are non-refundable by us. You'll have to contact Apple about getting a refund for your iTether purchase.

Also we offer 30 days moneyvback. Please let me know your date of purchase.

UNACCEPTABLE

Mehul

this is unacceptable. Your company accepted my money for a product that doesn't work. You need to send me a refund. Period. I spoke to Apple and they said all refunds must come from your company.

Computer Status not connecting

This is message I am getting on my iPhone on last step after signing in to Tether...

Server Status:
Connected to the Tether proxy.

Computer Status
Attempting to establish a connection to your computer

after a few minutes, I get this message.

Unable to connect to local machine.
Please ensure that Tether is running on your computer and that your iOS device is connected to your tether ad-hoc network.

What is the problem? Also - please don't just cut and paste and send me the same instructions. I would really like to know what the problem is.

newtonl

Same issue...

I'm getting the same issue. I submitted a help ticket, not sure when I'll get a response...
Phone: iPhone 4
iOS: 6.0.1
tether download: from thread posted on 11/06/12.

You should have received the

You should have received the response to your ticket by now. Please communicate through the ticket if you need further assistance.

Tether does not work

I am having the exact same problem with my tether.com account. It simply won't connect. Your status quo answer to the problem does not work. Basically what you are not saying is that since Apple discontinued the app it is no longer effective but you are still selling it anyway. Since you don't give refunds, those of us who were foolish enough to buy this product are screwed. I used this product with my Blackberry phone for two years and it worked well but the iTether is a piece of crap. I will no longer reccomend this product or this company. In this economy money is too hard to come by to waste.

DRSP

As submitted earlier in the

As submitted earlier in the forum, iTether is an app created by Tether.com that was temporarily approved into Apple's App Store. Unfortunately, Apple removed iTether from App Store as they said it was a "burden to carriers". Anyone who purchased it during the time it was available can continue to use iTether on their iPhone and computer.

Because of Apple's decision we can no longer make updates to the iPhone iTether application, therefore we are unable to support this aspect of our solution. We still support the computer component.

If you need to download the iTether computer component follow these links:

Windows: http://tether.com/i/Tether-iPhone.exe
Mac: http://tether.com/i/Tether-iPhone.dmg

We presently offer new application tether for iphone from our website tether.com . You can purchase & evaluate, if not satisfied you can claim refund under 30 days money-back guarantee.

Hello, Please refer this

Hello,
Please refer this complete response for download link, installation instructions & common issues.
Please ensure that you have the recent version.

1:On your iPhone go to the Settings icon.
Scroll down and click on Safari.
Make sure "Accept Cookies" is not set as Never.
Javascript is ON.
Private Browsing is OFF.
2:Could you install the following version of Tether Web on your PC/MAC: Please Un-install the existing installation.

PC: http://downloads.tether.com/TetherWeb-2.2.0.1.exe
MAC:http://downloads.tether.com/TetherWeb-2.1.0.3.dmg

Please refer step by step guide at
http://tether.com/iphone/windows
http://tether.com/iphone/mac
Please also follow the manual provided below:
http://tether.com/downloads/TetherWeb-OSX.pdf
http://tether.com/downloads/TetherWeb-WindowsVista7.pdf
http://tether.com/downloads/TetherWeb-WindowsXP.pdf

Common issue you might have(firewall is most common one):
1:Make sure WiFI is On on your laptop
2:Firewall is on "always allow" mode, if you are using third party.make sure allows following file
tether.exe
TBservice.exe
TCP 6354 Inbound
UDP 67 Inbound
3:and for Windows XP please follow the first three steps of the following:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs...

If you have Onavo Extend installed on your iPhone please uninstall it as it may prevent tether from working.

Let me know if this helps.
Thanks

This isn't correct for the

This isn't correct for the iPhone, if u select accept cookies: never then try the tether.com site it says cookies must be enabled to used this site..

not receiving packets

I currently have an open file on FB with tether and have never gotten it to work since purchasing 6 weeks ago. I have even tried to talk with someone about refund. I really want this to work though. It took two weeks to get someone to answer me back. My final step is to login to tether through Safari on my iphone. I do this but no packets. I have done the following steps sent by you all many many times... Please help...

Quote
Presently we do not provide phone support. I have just replied your another ticket. Here is response again. Please use single - one ticket for effective communication.
Please refer this complete response for download link, installation instructions & common issues.
Please ensure that you have the recent version.

1:On your iPhone go to the Settings icon.
Scroll down and click on Safari.
Make sure "Accept Cookies" is not set as Never.
Javascript is ON.
Private Browsing is OFF.
2:Could you install the following version of Tether Web on your PC/MAC: Please Un-install the existing installation.

PC: http://downloads.tether.com/TetherWeb-2.2.0.1.exe
MAC:http://downloads.tether.com/TetherWeb-2.1.0.3.dmg

Please refer step by step guide at
http://tether.com/iphone/windows
http://tether.com/iphone/mac
Please also follow the manual provided below:
http://tether.com/downloads/TetherWeb-OSX.pdf
http://tether.com/downloads/TetherWeb-WindowsVista7.pdf
http://tether.com/downloads/TetherWeb-WindowsXP.pdf

Common issue you might have(firewall is most common one):
1:Make sure WiFI is On on your laptop
2:Firewall is on "always allow" mode, if you are using third party.make sure allows following file
tether.exe
TBservice.exe
TCP 6354 Inbound
UDP 67 Inbound
3:and for Windows XP please follow the first three steps of the following:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs...

If you have Onavo Extend installed on your iPhone please uninstall it as it may prevent tether from working.

newtonl

All refund request has been

All refund request has been taken care of & no refund ticket pending. If you still have not receive response please create new ticket & write there.

can't connect

when i try to run the app on my win7 pc it gives me the couldn't open a wlan handle: 1062
I saw the earlier post to uninstall and try diff version. Did that and still doesn't work.

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