Tether quit working, keeps saying "Make Sure Debugging is Turned On..."

5 replies [Last post]
spthomas
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Last seen: 28 weeks 4 days ago
Joined: 09/29/2009

I used Tether for 2 years fine. HAven't tried in a few weeks. Now, I keep getting the message "Make Sure USB Debugging is Turned on on you Android", alternating with "Checking USB Settings". The Android side checks registration then says "Waiting for aConnection".

So, I redownloaded Tether to the PC. And as part of that it asked me to connect the phone, and turn on USB Debugging. It was on, but I turned it off then turned it back on. So it finds the phone, but doesn't connect.

I turned the phone off, pulled the battery, and turned it back on. No difference.

I rebooted the PC. No dice.

I deleted and re downloaded the Android piece from the marketplace.

I reentered the Registration code. It works, but still no connection.

I tried 3 different USB ports and 2 different cables. Nada.

So I am stumped.

PC version 1.4.5.0
I don't see anywhere to find out the Android side version.

Help!!

spthomas
Offline
Last seen: 28 weeks 4 days ago
Joined: 09/29/2009

I read an older thread on this and there was no answer from Tether. So should I assume Tether is a DEAD product, and find something else (like EasyTether)? I just want it to work, it worked fine, it stopped, and for 3 months now no one has an answer. Sounds like what we call in the business a "deprecated" product: Old, no longer supported. Sad, I've used this for 2 years and liked it mostly.

And even if it still works on BBerry, since THEY too are going down the tubes, maybe not so good a thing for Tether's future prospects.

jwells
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Last seen: 9 weeks 3 days ago
Joined: 05/25/2011

Hello,

Could you email help@tether.com for more troubleshooting assistance?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

RBally2
Offline
Last seen: 28 weeks 5 days ago
Joined: 10/30/2011

I downloaded tether yesterday with my Spring htc evo 4g phone, worked great for several hours. Today I can't get on. Sprint message saying I need hot spot. My computer is windows 7 Toshiba. thanks.

jwells
Offline
Last seen: 9 weeks 3 days ago
Joined: 05/25/2011

Hello,

Could you email help@tether.com for more troubleshooting assistance?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

spthomas
Offline
Last seen: 28 weeks 4 days ago
Joined: 09/29/2009

Ok, I figured it out. Do not run HTC Sync on your HTC Phone. I had tried it, and uninstalled it from my phone, but not from my laptop. When I uninstalled it from the laptop, Tether started working. A BLAZING .10 MBPS download (upload is actually faster than download at .16 mbps) but at least it's working.

And I don't know what sort of problems others here have had with support, but they were all over this. They got right back to me, and have been working with me ever since to resolve this. Good job.

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