Is someone from TetherBerry going to answer problems with no connection with Paid version

6 replies [Last post]
mickrg123
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Last seen: 1 year 31 weeks ago
Joined: 02/26/2009

Beta worked fine. Installed new after paid on laptop and Storm. TB connects to BB numbers change but no connection to internet.
In reading forums I am not the only one with this problem.

email is mickrg@comcast.net.
Would like this resolved ASAP!

dandamonium
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Last seen: 1 year 37 weeks ago
Joined: 03/09/2009

I am having a similar problem. Bought the application, installed fine. Launches fine and shows a status of "connected to Blackberry", when running.

sent packets increases, but no received packets. What should I do?
Thanks

xA4Hx
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Last seen: 28 weeks 2 days ago
Joined: 03/06/2009

Just a thought, Did you uninstall it from both phone, and pc then reboot and reinstall.

-illusion

mickrg123
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Last seen: 1 year 31 weeks ago
Joined: 02/26/2009

YES uninstalled and installed new

xA4Hx
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Last seen: 28 weeks 2 days ago
Joined: 03/06/2009

No I ment did you try reinstalling the new one again after uninstall the new one to see if it was just bad glitch. Telenav acted funny until I reinstalled it, because it wouldn't get a route.

-illusion

phankinson
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Last seen: 6 hours 26 min ago
Joined: 02/19/2009

We are working hard to resolve your issues.

--
Patrick Hankinson
Community Manager

shankinson
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Last seen: 6 days 8 hours ago
Joined: 03/01/2009

Can you uninstall from both the PC and Phone and then open the Device Manager to verify that all TetherBerry Network Adapters are gone in the Network Adapters section. If they are not right click on the adapters and choose uninstall.

Once everything is completely removed, re-run the software on both the phone and PC and reboot.

I hope that helps

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