My problem: Outlook 2007 cannot send email through my BlackBerry 8820: “Error (0x80042109): ‘Outlook cannot connect to your outgoing (SMPT) e-mail server.”
Also, images within received emails do not show.
Web pages in the latest Firefox and IE8 load fine, though slow. No problem receiving email.
Until Friday, I was paying AT&T’s $60 “BlackBerry® Personal with tethering” and all worked well (and relatively fast).
On Friday morning, I installed TetherBerry and connected through the TetherBerry setup and all worked well, though slower.
On Friday afternoon, I switched from AT&T’s $60 plan to their $30 “BlackBerry® Personal” and all worked well, though slow.
On Saturday morning, email stopped sending and email images stopped showing. Everything is very slow.
Though I usually get 5 bars ‘EDGE’ and everything else works, I pulled the battery and allowed it to reset itself. Didn’t help.
I downloaded the new Blackberry Desktop Manager. Didn’t help.
If I understand correctly, my AT&T connection to the internet is now going through TetherBerry’s servers to Blackberry’s servers, instead of straight to the latter.
It stands to reason that the SMPT would therefore have changed to TetherBerry’s version, but I have seen no mention of that anywhere, though I have searched the forums and FAQs extensively.
In any case my SMPT in Outlook is currently “cwmx.com”, which is what the Blackberry or AT&T techs told me to use when I set their system up a year ago.
I also seem to recall their suggesting that when there are problems, it can help to change the outgoing SMPT port from 25 to some other number but I don’t recall what that was.
I am using Windows Vista 64 bit on an HP Pavilion dv9000 notebook.
Any guidance? Thanks.
Found the other number on the Wugnet forum:
Changed the outgoing SMPT port from 25 to 587. Didn't help.