10.6.8
10K540
Says network adapter not found... Doesn't install a network adapter either into my network list upon install..
Network adapter not found on Mac.
Sun, 07/03/2011 - 16:48
Fri, 07/15/2011 - 08:44
#2
lo0: flags=8049 mtu 16384
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863 mtu 1500
ether c8:2a:14:44:2b:86
media: autoselect (none)
status: inactive
en1: flags=8963 mtu 1500
ether e4:ce:8f:3a:a1:3e
inet6 fe80::e6ce:8fff:fe3a:a13e%en1 prefixlen 64 scopeid 0x5
inet 10.0.1.14 netmask 0xffffff00 broadcast 10.0.1.255
media: autoselect
status: active
fw0: flags=8863 mtu 4078
lladdr c8:2a:14:ff:fe:c5:37:fa
media: autoselect
status: inactive
en2: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
vnic0: flags=8843 mtu 1500
ether 00:1c:42:00:00:08
inet 10.211.55.2 netmask 0xffffff00 broadcast 10.211.55.255
inet6 fe80::21c:42ff:fe00:8%vnic0 prefixlen 64 scopeid 0x8
inet6 fec0:0:0:fea9::1 prefixlen 64
media: autoselect
status: active
vnic1: flags=8843 mtu 1500
ether 00:1c:42:00:00:09
inet 10.37.129.2 netmask 0xffffff00 broadcast 10.37.129.255
inet6 fe80::21c:42ff:fe00:9%vnic1 prefixlen 64 scopeid 0x9
inet6 fec0:0:0:feaa::1 prefixlen 64
media: autoselect
status: active
Wed, 07/20/2011 - 07:16
#3
Hello,
Based on the information you have provided me I would like you to open up the Terminal again, and this time I want you to input the following commands:
1. kextstat -l | grep Tether
2. /usr/sbin/networksetup -createnetworkservice Tether en2
Once you input these commands please check your Network Adapters and verify there is now a Tether adapter. If there is one please go ahead and test Tether, and verify an internet connection. If you have any other questions feel free to ask.
Thu, 07/21/2011 - 14:03
#4
I have the same problem on my IMAC same fix or do u need to see info
Forgot to mention It work until I installed LION
Fri, 07/22/2011 - 07:15
#5
Hello,
The information may be a bit different, so if it's okay I'd like to see the information please.
Fri, 07/22/2011 - 13:03
#6
lo0: flags=8049 mtu 16384
options=3
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fd5f:2364:b0ba:d82e:223:32ff:fe96:1f1d prefixlen 128
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863 mtu 1500
options=2b
ether 00:23:32:96:1f:1d
inet6 fe80::223:32ff:fe96:1f1d%en0 prefixlen 64 scopeid 0x4
inet 169.254.101.63 netmask 0xffff0000 broadcast 169.254.255.255
media: autoselect (1000baseT )
status: active
en1: flags=8863 mtu 1500
ether 00:23:12:1f:8d:7c
inet6 fe80::223:12ff:fe1f:8d7c%en1 prefixlen 64 scopeid 0x5
inet 192.168.1.2 netmask 0xffffff00 broadcast 192.168.1.255
media: autoselect
status: active
fw0: flags=8863 mtu 4078
lladdr 00:23:32:ff:fe:0d:57:d6
media: autoselect
status: inactive
en3: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
lawrence-ruglands-imac:~ lawrencerugland$
Fri, 07/22/2011 - 13:08
#7
Last login: Fri Jul 22 09:58:20 on ttys000
lawrence-ruglands-imac:~ lawrencerugland$ ifconfig
lo0: flags=8049 mtu 16384
options=3
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fd5f:2364:b0ba:d82e:223:32ff:fe96:1f1d prefixlen 128
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863 mtu 1500
options=2b
ether 00:23:32:96:1f:1d
inet6 fe80::223:32ff:fe96:1f1d%en0 prefixlen 64 scopeid 0x4
inet 169.254.101.63 netmask 0xffff0000 broadcast 169.254.255.255
media: autoselect (1000baseT )
status: active
en1: flags=8863 mtu 1500
ether 00:23:12:1f:8d:7c
inet6 fe80::223:12ff:fe1f:8d7c%en1 prefixlen 64 scopeid 0x5
inet 192.168.1.2 netmask 0xffffff00 broadcast 192.168.1.255
media: autoselect
status: active
fw0: flags=8863 mtu 4078
lladdr 00:23:32:ff:fe:0d:57:d6
media: autoselect
status: inactive
en3: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
Fri, 07/22/2011 - 13:09
#8
Last login: Fri Jul 22 09:58:20 on ttys000
lawrence-ruglands-imac:~ lawrencerugland$ ifconfig
lo0: flags=8049 mtu 16384
options=3
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fd5f:2364:b0ba:d82e:223:32ff:fe96:1f1d prefixlen 128
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863 mtu 1500
options=2b
ether 00:23:32:96:1f:1d
inet6 fe80::223:32ff:fe96:1f1d%en0 prefixlen 64 scopeid 0x4
inet 169.254.101.63 netmask 0xffff0000 broadcast 169.254.255.255
media: autoselect (1000baseT )
status: active
en1: flags=8863 mtu 1500
ether 00:23:12:1f:8d:7c
inet6 fe80::223:12ff:fe1f:8d7c%en1 prefixlen 64 scopeid 0x5
inet 192.168.1.2 netmask 0xffffff00 broadcast 192.168.1.255
media: autoselect
status: active
fw0: flags=8863 mtu 4078
lladdr 00:23:32:ff:fe:0d:57:d6
media: autoselect
status: inactive
en3: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
Mon, 07/25/2011 - 07:30
#9
Hello,
Based on the information you have provided me I would like you to open up the
Terminal again, and this time I want you to input the following commands:
1. kextstat -l | grep Tether
2. /usr/sbin/networksetup -createnetworkservice Tether en3
Once you input these commands please check your Network Adapters and verify there is
now a Tether adapter. If there is one please go ahead and test Tether, and verify an
internet connection. If you have any other questions feel free to ask.
Sun, 07/24/2011 - 13:16
#10
Still fails to find network adapter.
lo0: flags=8049 mtu 16384
options=3
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863 mtu 1500
options=2b
ether c8:2a:14:44:2b:86
media: autoselect (none)
status: inactive
en1: flags=8863 mtu 1500
ether e4:ce:8f:3a:a1:3e
inet6 fe80::e6ce:8fff:fe3a:a13e%en1 prefixlen 64 scopeid 0x5
inet 10.0.1.14 netmask 0xffffff00 broadcast 10.0.1.255
media: autoselect
status: active
p2p0: flags=8843 mtu 2304
ether 06:ce:8f:3a:a1:3e
media: autoselect
status: inactive
en2: flags=8863 mtu 1500
ether 0b:0b:0b:0b:0b:0b
inet6 fe80::ca2a:14ff:fe44:2b86%en2 prefixlen 64 scopeid 0x7
inet 169.254.19.199 netmask 0xffff0000 broadcast 169.254.255.255
media: autoselect (10baseT/UTP )
status: active
fw0: flags=8863 mtu 4078
lladdr c8:2a:14:ff:fe:c5:37:fa
media: autoselect
status: inactive
vnic0: flags=8843 mtu 1500
options=3
ether 00:1c:42:00:00:08
inet 10.211.55.2 netmask 0xffffff00 broadcast 10.211.55.255
inet6 fe80::21c:42ff:fe00:8%vnic0 prefixlen 64 scopeid 0x9
inet6 fec0:0:0:fea9::1 prefixlen 64
media: autoselect
status: active
vnic1: flags=8843 mtu 1500
options=3
ether 00:1c:42:00:00:09
inet 10.37.129.2 netmask 0xffffff00 broadcast 10.37.129.255
inet6 fe80::21c:42ff:fe00:9%vnic1 prefixlen 64 scopeid 0xa
inet6 fec0:0:0:feaa::1 prefixlen 64
media: autoselect
status: active
en4: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
DGizynMBP:~ DGizyn$
Mon, 07/25/2011 - 07:31
#11
Hello,
Based on the information you have provided me I would like you to open up the
Terminal again, and this time I want you to input the following commands:
1. kextstat -l | grep Tether
2. /usr/sbin/networksetup -createnetworkservice Tether en2
Once you input these commands please check your Network Adapters and verify there is
now a Tether adapter. If there is one please go ahead and test Tether, and verify an
internet connection. If you have any other questions feel free to ask.
Sun, 07/24/2011 - 17:13
#12
I have the same problem. I typed in the codes in the Terminal and got the Network preferences to see Tether, but when I open Tether it still says fail to find network adapter.
Tue, 07/26/2011 - 08:59
#13
Hello,
One thing that may assist you is to reinstall Tether on your Android device. Please follow the steps below:
1. On your Android click on Settings -> Applications, and place a check in the box for "Unknown sources", then click Development, and place a check in the box next to "USB debugging".
2.) On your Android click on Settings -> Applications -> Manage Applications -> select Tether from this list and select "Uninstall".
After doing that can I have you download and install Tether by opening up a web browser on your Android device and going to the following website:
http://tether.com/a/tether.apk
If you have any other questions feel free to ask.
Mon, 07/25/2011 - 08:25
#14
No luck that time either...
lo0: flags=8049 mtu 16384
options=3
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863 mtu 1500
options=2b
ether c8:2a:14:44:2b:86
media: autoselect (none)
status: inactive
en1: flags=8863 mtu 1500
ether e4:ce:8f:3a:a1:3e
inet6 fe80::e6ce:8fff:fe3a:a13e%en1 prefixlen 64 scopeid 0x5
inet 192.168.1.4 netmask 0xffffff00 broadcast 192.168.1.255
media: autoselect
status: active
en2: flags=8863 mtu 1500
ether 0b:0b:0b:0b:0b:0b
inet6 fe80::ca2a:14ff:fe44:2b86%en2 prefixlen 64 scopeid 0x6
inet 169.254.23.109 netmask 0xffff0000 broadcast 169.254.255.255
media: autoselect (10baseT/UTP )
status: active
en4: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
fw0: flags=8863 mtu 4078
lladdr c8:2a:14:ff:fe:c5:37:fa
media: autoselect
status: inactive
p2p0: flags=8843 mtu 2304
ether 06:ce:8f:3a:a1:3e
media: autoselect
status: inactive
vnic0: flags=8843 mtu 1500
options=3
ether 00:1c:42:00:00:08
inet 10.211.55.2 netmask 0xffffff00 broadcast 10.211.55.255
inet6 fe80::21c:42ff:fe00:8%vnic0 prefixlen 64 scopeid 0xa
inet6 fec0:0:0:fea9::1 prefixlen 64
media: autoselect
status: active
vnic1: flags=8843 mtu 1500
options=3
ether 00:1c:42:00:00:09
inet 10.37.129.2 netmask 0xffffff00 broadcast 10.37.129.255
inet6 fe80::21c:42ff:fe00:9%vnic1 prefixlen 64 scopeid 0xb
inet6 fec0:0:0:feaa::1 prefixlen 64
media: autoselect
status: active
Tue, 07/26/2011 - 09:00
#15
Hello,
I gave you the wrong information. Please open up the Terminal, and try typing in these commands:
1. kextstat -l | grep Tether
2. /usr/sbin/networksetup -createnetworkservice Tether en4
Mon, 07/25/2011 - 11:58
#16
no good in mine either
Mon, 07/25/2011 - 20:35
#17
Mine says the same thing. Here is my terminal
Last login: Mon Jul 25 20:03:57 on ttys000
Jeremy-Crawfords-MacBook-Pro:~ jeremycrawford$ ifconfig
lo0: flags=8049 mtu 16384
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863 mtu 1500
ether c8:2a:14:09:31:e0
media: autoselect (none)
status: inactive
en1: flags=8823 mtu 1500
ether e0:f8:47:29:7c:26
media: autoselect ()
status: inactive
fw0: flags=8863 mtu 4078
lladdr 70:cd:60:ff:fe:be:20:54
media: autoselect
status: inactive
en2: flags=8863 mtu 1500
ether e0:f8:47:29:7c:27
inet6 fe80::e2f8:47ff:fe29:7c27%en2 prefixlen 64 scopeid 0x8
inet 192.168.0.65 netmask 0xffffff00 broadcast 192.168.0.255
media: autoselect
status: active
en3: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
Jeremy-Crawfords-MacBook-Pro:~ jeremycrawford$
Please give me specific detailed instructions on how to type in what I need to in terminal. I am not very computer smart when it comes to that type of thing.
Tue, 07/26/2011 - 09:03
#18
Hello,
Based on the information you have provided me I would like you to open up the Terminal again, and this time I want you to input the following commands:
1. kextstat -l | grep Tether
2. /usr/sbin/networksetup -createnetworkservice Tether en3
All you should have to do is copy the commands and paste them into the Terminal. If that does not work just type them all out, but remember in the 1st command it's a -L, but the L is lowercase. Once you input these commands please check your Network Adapters and verify there is now a Tether adapter. If there is one please go ahead and test Tether, and verify an internet connection. If you have any other questions feel free to ask.
Tue, 07/26/2011 - 10:26
#19
Last login: Mon Jul 25 08:46:47 on ttys000
lawrence-ruglands-imac:~ lawrencerugland$
Last login: Tue Jul 26 07:11:36 on console
lawrence-ruglands-imac:~ lawrencerugland$ 1. kextstat -l | grep Tether2. /usr/sbin/networksetup -createnetworkservice Tether en3
grep: Tether2.: No such file or directory
-bash: 1.: command not found
/usr/sbin/networksetup:8
grep: Tether: No such file or directory
grep: en3: No such file or directory
lawrence-ruglands-imac:~ lawrencerugland$
lawrence-ruglands-imac:~ lawrencerugland$ kextstat -l | grep Tether /usr/sbin/networksetup -createnetworkservice Tether en3
grep: Tether: No such file or directory
/usr/sbin/networksetup:8
grep: Tether: No such file or directory
grep: en3: No such file or directory
lawrence-ruglands-imac:~ lawrencerugland$
This is the infer that comes back from the terminal page after inputting what you asked, Thanks
Tue, 07/26/2011 - 09:49
#20
Do I need to type the numerals (1 & 2) before the given commands?
Also where do I go to check the network adapters?
Tue, 07/26/2011 - 10:20
#21
I think you need to look into the problem a little further because this obviously isn't the problem..
Last login: Tue Jul 26 09:17:53 on ttys000
DGizynMBP:~ DGizyn$ ifconfig
lo0: flags=8049 mtu 16384
options=3
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863 mtu 1500
options=2b
ether c8:2a:14:44:2b:86
media: autoselect (none)
status: inactive
fw0: flags=8863 mtu 4078
lladdr c8:2a:14:ff:fe:c5:37:fa
media: autoselect
status: inactive
en1: flags=8863 mtu 1500
ether e4:ce:8f:3a:a1:3e
inet6 fe80::e6ce:8fff:fe3a:a13e%en1 prefixlen 64 scopeid 0x6
inet 192.168.1.4 netmask 0xffffff00 broadcast 192.168.1.255
media: autoselect
status: active
en2: flags=8863 mtu 1500
ether 0b:0b:0b:0b:0b:0b
inet6 fe80::ca2a:14ff:fe44:2b86%en2 prefixlen 64 scopeid 0x7
inet 169.254.21.120 netmask 0xffff0000 broadcast 169.254.255.255
media: autoselect (10baseT/UTP )
status: active
en4: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
p2p0: flags=8843 mtu 2304
ether 06:ce:8f:3a:a1:3e
media: autoselect
status: inactive
vnic0: flags=8843 mtu 1500
options=3
ether 00:1c:42:00:00:08
inet 10.211.55.2 netmask 0xffffff00 broadcast 10.211.55.255
inet6 fe80::21c:42ff:fe00:8%vnic0 prefixlen 64 scopeid 0xa
inet6 fec0:0:0:fea9::1 prefixlen 64
media: autoselect
status: active
vnic1: flags=8843 mtu 1500
options=3
ether 00:1c:42:00:00:09
inet 10.37.129.2 netmask 0xffffff00 broadcast 10.37.129.255
inet6 fe80::21c:42ff:fe00:9%vnic1 prefixlen 64 scopeid 0xb
inet6 fec0:0:0:feaa::1 prefixlen 64
media: autoselect
status: active
DGizynMBP:~ DGizyn$
Tue, 07/26/2011 - 14:35
#22
I also have the same problem and none of the terminal fixes in this topic resolve it. I am running Lion and just installed Tether for the first time. I do not believe the fix jwells posted has anything to do with this issue.
Hopefully this gets resolved soon, I have a conference to go to this weekend and I definitely need Tether :(
Tue, 07/26/2011 - 16:37
#23
This is what it says after I enter the commands
Last login: Tue Jul 26 16:27:42 on console
Jeremy-Crawfords-MacBook-Pro:~ jeremycrawford$ 1. kextstat -l | grep Tether2. /usr/sbin/networksetup -createnetworkservice Tether en3
grep: Tether2.: No such file or directory
/usr/sbin/networksetup:8
grep: Tether: No such file or directory
grep: en3: No such file or directory
-bash: 1.: command not found
Jeremy-Crawfords-MacBook-Pro:~ jeremycrawford$
Jeremy-Crawfords-MacBook-Pro:~ jeremycrawford$
Wed, 07/27/2011 - 15:55
#24
jwells,
When I input the commands you list in Post #18, I get something rather different from Jeremy:
Orion:~ Daniel$ kextstat -l | grep Tether
119 0 0xffffff7f80791000 0x6000 0x6000 com.quark.driver.Tether64 (1.1.0d1) <37 5 4 3 1>
Orion:~ Daniel$ /usr/sbin/networksetup -createnetworkservice Tether en3
Tether is already a network service name.
** Error: The parameters were not valid.
Orion:~ Daniel$
So while I can't speak for Jeremy's situation specifically, it seems that there's clearly something wrong BEYOND the creation of a "Tether" network service. And although I am currently running Lion, the exact same problem was happening under Snow Leopard earlier last week... absolutely nothing has changed in that respect.
I've tried re-installing Tether on my laptop, but it doesn't help... unless PERHAPS I'm not completely un-installing Tether somehow, and there are hidden files that I could manually delete, beyond merely the application and preferences list. (So maybe if you could provide a complete list of EVERY tiny scrap of a file that Tether might have created, I could try rooting those out, just in case I've been missing something before re-installing.)
Beyond that, I just don't understand what the problem could be... but (even WITHOUT connecting my phone to the laptop) I can immediately see that there is a problem, because when I launch Tether it ALWAYS says "Status: Failed to locate the Network Adapter", whereas in the past it used to say something like "Status: Waiting for USB connection" or something like that.
Here is my "ifconfig" readout, in case it's helpful...
Orion:~ Daniel$ ifconfig
lo0: flags=8049 mtu 16384
options=3
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
gif0: flags=8010 mtu 1280
stf0: flags=0<> mtu 1280
en1: flags=8863 mtu 1500
ether e4:ce:8f:2a:f3:54
inet6 fe80::e6ce:8fff:fe2a:f354%en1 prefixlen 64 scopeid 0x4
inet 192.168.2.17 netmask 0xffffff00 broadcast 192.168.2.255
media: autoselect
status: active
p2p0: flags=8843 mtu 2304
ether 06:ce:8f:2a:f3:54
media: autoselect
status: inactive
fw0: flags=8863 mtu 4078
lladdr c8:2a:14:ff:fe:cc:35:30
media: autoselect
status: inactive
en2: flags=8863 mtu 1000
ether 02:50:f2:00:00:01
media: autoselect
status: inactive
en0: flags=8863 mtu 1500
options=2b
ether c8:2a:14:46:d1:5f
media: autoselect (none)
status: inactive
Orion:~ Daniel$
Wed, 07/27/2011 - 16:16
#25
I am running snow leopard when I get the same problem.
Thu, 07/28/2011 - 07:25
#26
Hello,
My superiors have confirmed with Lion there is some sort of issue using Tether, and they are working as fast as possible for a resolution to that situation. jeremy.h.crawford could I have you send an email to help@tether.com for more troubleshooting at this point please?
Wed, 07/27/2011 - 17:38
#27
there are other options that work perfectly well, its unfortunate I've already payed for this one.. so I'd like to see it work!
Wed, 07/27/2011 - 17:56
#28
What other options
Tue, 08/02/2011 - 10:16
#29
When will there be a fix for this??
Wed, 08/03/2011 - 02:37
#30
I am anxiously waiting a fix for this.
Wed, 08/03/2011 - 07:56
#31
Hello,
My superiors are still trying to get everything taken care of, and I will notify you once there is a resolution.
Mon, 08/08/2011 - 23:23
#32
Any update on the status of this issue?
Thu, 08/11/2011 - 00:45
#33
This needs to get fixed soon...
Wed, 08/31/2011 - 22:16
#34
Is there a fix for Lion yet?
Tue, 09/06/2011 - 07:32
#35
Hello,
At this time there is still no news regarding a resolution for Tether Android on Lion. My superiors are still working on a resolution.
Wed, 09/21/2011 - 19:10
#36
I am getting frustrated that I cannot use Tether with my Lion OS Macbook Pro. Are you prepared to refund if you do not get this fixed in a timely manner?
Dorsey Price
Wed, 09/21/2011 - 20:13
#37
I would also like to know how to get a refund. I bought Tether and it didn't work so I posted in this topic, it's been almost two months now with no fix.
Sun, 09/25/2011 - 17:18
#38
I'm getting the same unable to find network adapter on my MacBook Pro running Snow Leopard so it's not just the Lion users that are unhappy and looking for help!
Tue, 09/27/2011 - 12:22
#39
Hello,
Could you please email help@tether.com for more assistance?
Fri, 11/18/2011 - 15:42
#40
I am having same issue and have emailed help@tether.com and still have not gotten a response.
Sun, 05/13/2012 - 07:25
#41
Please update to recent version & recent version works on all version of windows os / MAC os.
Hello,
Can I please have you open up the Terminal windows, and type in the following command:
ifconfig
Once you've done that could you please forward me the output that appears? With that information I can assist you in achieving a resolution.
--
Joseph no longer works for Tether. Please open a ticket on our support system.