Need To Change Policy

2 replies [Last post]
eddie
Offline
Last seen: 18 weeks 1 day ago
Joined: 03/06/2009

I agree that this app is great, but come on...10.00 to change my pin! I seriously think that the developers should look at this a little more or better yet, look at changing the device licensing to a user licence.

They would probably generate alot more customers if this were the case, as I am sure quite a few people are sitting on the fence. Too many people change their phones more than once throughout the year.

phankinson
Offline
Last seen: 1 hour 45 min ago
Joined: 02/19/2009

We will manage it on a case to case basis. If we do not feel you are trying to abuse our system we more then likely will not charge you for the pin change.

--
Patrick Hankinson
Community Manager

jbinbi
Offline
Last seen: 2 years 22 weeks ago
Joined: 03/10/2009

I think lots of people have a pin change cause they lose their phone or get a new model. Painful to have to purchase SW you already purchased after paying for a new phone that isn't running anymore. Understand if you keep your old berry and new one both running. In that case, you should have to purchase 2 versions of SW. Only fair.

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