Issue with USB Connection (BB Storm 2 w/ laptop)

3 replies [Last post]
jjohnson.blackb...
Offline
Last seen: 45 weeks 1 day ago
Joined: 10/05/2009

I'm having an issue with the USB connection between my Blackberry Storm 2 and my laptop.

When the two are connected via the USB cable, the computer recognizes the device. I can choose that it read the storage space on the Blackberry and the battery indicator shows that it is charging. So there's no problem with it being connected. But the Tether app interface says that it is not connected. The exact message is: "Blackberry not found"

My connection to my other mini laptop is fine and Tether works (just tested it). Can you assist me?

jjohnson.blackb...
Offline
Last seen: 45 weeks 1 day ago
Joined: 10/05/2009

Quick update: I downloaded the new version of Tether to the laptop, with the thought that it was a driver issue. But this did not resolve the issue.

mhankinson
Offline
Last seen: 4 weeks 2 days ago
Joined: 03/16/2009

Do you have BlackBerry Desktop Manger installed on your PC? If so does the BlackBerry Desktop Manager detect the BlackBerry?

jjohnson.blackb...
Offline
Last seen: 45 weeks 1 day ago
Joined: 10/05/2009

I added BDM and now it works fine. Thanks.

Tether for Business and Enterprise © 2009-2012 All Rights Reserved. Patent Pending.

Get Started

To get started just fill out this simple form.


BlackBerry    Android    iPhone
I'd like to receive Tether discounts and updates.

Select your Smartphone

BlackBerry


iPhone


Android

Select your Smartphone

BlackBerry


iPhone


Android