I'm pretty sure I paired them via Bluetooth and downloaded them correctly, but when I try to connect them, my phone rings once, then the laptop says "connection failed", while the phone says "searching for connection". Please advise.
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If you want to connect via Bluetooth you will need to pair your device. Follow these instructions to pair your device:
* Windows Version: (you do not need to follow task 6)
http://www.blackberry.com/btsc/viewContent.do?externalId=KB04132
* Mac Version:
http://bit.ly/6YPPyh
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Patrick Hankinson
Community Manager