Help: Blackberry Bold 990 App 601 Reset Error

5 replies [Last post]
steve50
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Last seen: 23 weeks 5 days ago
Joined: 04/07/2010

Hello,

I've been using tether for a couple of years now and I LOVE it!!! Best app ever! However, on my new BB I can't use it for more than 30 seconds without getting the App 601 error? Anyone know how to fix this?

Thanks,
Steven

jwells
Offline
Last seen: 8 weeks 6 days ago
Joined: 05/25/2011

Hello,

Could I have you clear your phone browser's cache, cookies, and history, and then try using Tether again?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

steve50
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Last seen: 23 weeks 5 days ago
Joined: 04/07/2010

Sure, how do I do that? :)

jwells
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Last seen: 8 weeks 6 days ago
Joined: 05/25/2011

Hello,

Could I have you open your Blackberry browser, then hit the Menu button, then go to Options, and scroll down to where it says Clear Data, and place a checkmark in all the boxes, and then scroll down and hit the Clear button?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

bfriedmanmsw@ya...
Offline
Last seen: 14 weeks 1 day ago
Joined: 11/30/2011

i have the same problem. i tried the clearing of the cache and there is no improvement. does anyone out there know have a remedy. the tether worked great on my curve, but the bold just stops and gives the 601 reset message.

jwells
Offline
Last seen: 8 weeks 6 days ago
Joined: 05/25/2011

Hello,

Could you email help@tether.com for more troubleshooting assistance please?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

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