Earthlink - alternate port for outgoing email

4 replies [Last post]
rmilling
Offline
Last seen: 38 weeks 6 days ago
Joined: 06/25/2009

Does anyone know of an alternate port to send out-going email via Earthlink? When connected with Tether (Verizon) I can receive inbound email but cannot connect to send outbound using standard port 25.

Email works find both directions with other connections. It's only when using Tether that I cannot send outbound email.

jwells
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Last seen: 8 weeks 6 days ago
Joined: 05/25/2011

Hello,

You can try using port 587, as it is the standard alternate SMTP port.

--
Joseph no longer works for Tether. Please open a ticket on our support system.

rmilling
Offline
Last seen: 38 weeks 6 days ago
Joined: 06/25/2009

Thanks. I just tried 587 and that failes in the same way.

It would help me to find out if there is at least one person successfully accessing earthlink pop3/smtp with tether/verizon. As it is, I cannot tell if it's tether or verizon that is preventing outbound email.

Does anyone have this combination working?

jwells
Offline
Last seen: 8 weeks 6 days ago
Joined: 05/25/2011

Hello,

Another thing you can try doing as well is reaching out to Earthlink to find out if they use a different SMTP port number. If 587 does not work, reaching out to your carrier will as they will be able to provide the correct SMTP port number.

--
Joseph no longer works for Tether. Please open a ticket on our support system.

weroiu
Offline
Last seen: 20 weeks 5 days ago
Joined: 09/12/2011

I got it to work.

SOLUTION:

Set port to 465, and select SSL for security. I didn't setup a username and password.

I'm using Verizon Wireless and Blackberry

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