could not find the tether service on the device

3 replies [Last post]
hftb
Offline
Last seen: 2 years 2 weeks ago
Joined: 04/29/2010

Hi,
I've got a Blackberry 8703e, and Windows XP. I'm using Bell mobility service in Canada. I've downloaded the tether software on both the bberry and my pc, and I can connect fine through a USB connection. If I try to connect via bluetooth, I get the error:
"could not find the tether service on the device"
I have tether running on both the bberry, in 'bluetooth' connection mode, as well as the PC's tether program.
Outside of Tether, I can see my bberry from the Bluetooth places folder, it has a check mark on it (meaning it's paired). if I double-click on the bberry device, it shows the services running on the bberry, and tether is one of them, but it says 'not connected'. If i manually right-click it, and select "Connect to BlueTooth Serial port", the connection goes active, but I still can't get Tether to recognize the bberry.

Is there something I'm missing?

thanks.

Rob.

hhzhao
Offline
Last seen: 27 weeks 6 days ago
Joined: 01/06/2010

Couple of things to check:

1. Tether only works with Windows Bluetooth stack, and/or Bluetooth WINCOM compatible interface.

2. When you pair the device to your XP, do not configure any device profiles. Tether do not use any "Serial interface" and/or "DUN profiles" for the device. Just pair the device, that's it!

Tether for Business and Enterprise © 2009-2012 All Rights Reserved. Patent Pending.

Get Started

To get started just fill out this simple form.


BlackBerry    Android    iPhone
I'd like to receive Tether discounts and updates.

Select your Smartphone

BlackBerry


iPhone


Android

Select your Smartphone

BlackBerry


iPhone


Android