BB - PC stopped connecting

9 replies [Last post]

Sat, 12/10/2011 - 07:12

jbmccormick

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Last seen: 9 weeks 1 day ago

Joined: 08/29/2009

Been using tether for couple of years now and love it. Works great internationally as well if you have that kind of plan.

Suddenly I am experiencing the BB connecting normally with good data exchange. Tether connects normally. The PC interface appears to also launch and connect fine. Data only shows going out and 0 received.

I have tried rebooting device and computer and no change. I even reinstalled the software but no change (new download to ensure latest version). Changing usb ports didn't change anything.

Even now, I am showing connected through tether but it has 0 data receive and won't work. But even while connected I am using the BB to send this so to prove the data is good.

Hope there is a solution.

I am in Qatar. My carrier is Sprint (through Qtel). I have the BB Bold.

Best regards

James B. McCormick
Jbmccormick@jbmccormick.com

Tue, 12/13/2011 - 13:50

jwells

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Last seen: 8 weeks 6 days ago

Joined: 05/25/2011

Hello,

Is Tether working for you now?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

Mon, 01/23/2012 - 15:39

pexxie

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Last seen: 16 weeks 2 days ago

Joined: 11/09/2011

Hi James.

I've been having the exact same issue for around 2 months now. Plenty of packets being sent, but nothing being received.

Let me assure you; this is not Tether's fault. I promise! I have tried a competitor's tethering application, but it gives similar trouble. I can only get either working correctly after turning my radio off and on a few times, or by rebooting my BB using QuickPull.

I got my first BB near the end of October last year, and up until maybe mid-/late-November it worked absolutely flawlessly. I can only imagine that RIM have implemented a measure to block abuse of BIS. Some days I can't get packets no matter what, and other days it works without hassle.

I'm still trying to figure out if it's just a problem on my BB, but I've been unsuccessful for so long; I'm beginning to believe it's a RIM thing.

Fri, 02/24/2012 - 17:28

ebrazeal

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Last seen: 11 weeks 5 days ago

Joined: 06/18/2009

I have the same issue with Blackberry 9700 ver. 6.0 and the latest Tether down loads for PC and BB. No received data.

Mon, 02/27/2012 - 08:36

jwells

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Last seen: 8 weeks 6 days ago

Joined: 05/25/2011

Hello,

Could you email help@tether.com for more troubleshooting assistance please?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

Sat, 03/10/2012 - 19:40

bbuser1234

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Last seen: 9 weeks 8 hours ago

Joined: 09/02/2011

Helloo everyone.. Hope everyone is doing well..

My tether was working pretty well, but it suddenly stopped working a few days ago..

My Tether on the PC doesn't say much apart from that it has connected, it shows packets being sent but not received. It doesn't show any errors..

This is what my Log file on my BlackBerry shows;

21:52:08 Tether v1.4.5.0
21:52:08 Registration validation started
21:52:08 Trying Carrier Specific APN - MCC: 645 MNC: 2
21:52:08 No Carrier Specific APN for MCC: 645 and MNC: 2
21:52:08 Triying Direct
21:52:09 Connecting via USB
21:52:09 First connection
21:52:09 Trying Carrier Specific APN - MCC: 645 MNC: 2
21:52:09 No Carrier Specific APN for MCC: 645 and MNC: 2
21:52:09 Trying Direct
21:52:48 Failed to Connect to Registration Server
21:52:48 Trying public
21:52:49 Tether is Registered
21:52:49 Trying public
21:52:49 Error connecting to Tether IP servers in receive thread: net.rim.device.cldc.io.dns.DNSException: DNS error
21:52:50 Successful (69.60.103.171)
21:52:50 Trying UDP
21:52:50 Trying UDP with User APN on local port 4779
21:52:50 UDP connection Successful
21:52:50 Checking for USB connection
21:52:50 USB cable is connected to BlackBerry
21:52:50 Tether is connected to PC over USB
21:56:33 USB Thread failing: java.io.IOException: Disconnected
21:56:33 Restarting USB
21:56:33 Checking for USB connection
21:56:33 USB cable is connected to BlackBerry
21:56:33 Tether is connected to PC over USB

Am totlly lost.. i dont know what to do..

Am really really gonna apreciate it if someone helps me out..

Thanks loooads in advance..

Regards..

Mon, 03/12/2012 - 09:05

jwells

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Last seen: 8 weeks 6 days ago

Joined: 05/25/2011

Hello,

What operating system does your PC use?

--
Joseph no longer works for Tether. Please open a ticket on our support system.

Wed, 03/14/2012 - 17:24

bbuser1234

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Last seen: 9 weeks 8 hours ago

Joined: 09/02/2011

64-bit operating system.. my tether worked well for few months but suddenly stopped working..

Thu, 03/15/2012 - 16:58

dcollens

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Last seen: 6 weeks 1 day ago

Joined: 03/10/2012

It seems funny that these people stopped working when the new Tether Proxy was put into service. A coincidence?

Mon, 04/30/2012 - 01:27

mehul

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Last seen: 16 hours 57 min ago

Joined: 04/18/2012

Please uninstall tether from both phone & pc.
Power off & power on both phone & PC.
Keep USB cable disconnect.

Please install tether on your pc.
http://tether.com/t/setupdrv.exe (This version installs the BlackBerry USB drivers so use it if you do not have Blackberry Desktop Manager installed. )
or
http://tether.com/t/setup.exe (use it if you have Blackberry Desktop Manager installed.& working okay)

Please refer the following link for step by step guide & download links (from step 2 onwards)

http://tether.com/blackberry/windows

Let me know, specifying the step, if you have any difficulty, so I can guide you specifically.